Welcome to GrabScreen. We are committed to protecting your privacy. This Privacy Policy explains what information we collect, how we use it, and the controls you have over your data on this platform.
Information We Collect
User Account: We collect and store your email address to create and manage your user account. All your recordings are securely associated with your account.
Screen & Webcam Recordings: The video files (.webm) you create are uploaded and stored on our server, linked to your user account, so that you can access, edit, and share them.
Session Data: We use a secure, server-side session to keep you logged in. This session stores a reference to your user ID.
Payment Information: When you upgrade to Pro, your payment is processed by our third-party payment partner. We do not store your credit card details on our servers. We only store your subscription status and a reference to your subscription ID.
Cookies and Advertising (Google AdSense)
This website uses cookies to enhance user experience and analyze traffic. We also partner with Google AdSense to serve ads on our site.
Third-Party Vendors: Third-party vendors, including Google, use cookies to serve ads based on a user's prior visits to this website or other websites.
Advertising Cookies: Google's use of advertising cookies enables it and its partners to serve ads to users based on their visit to GrabScreen.com and/or other sites on the Internet.
Opt-Out: Users may opt out of personalized advertising by visiting Ads Settings.
How We Use Your Information
To Provide the Service: Your recordings and user account are necessary to allow you to log in, view, download, or create clips from your videos across different devices.
To Process Payments: When you upgrade to Pro, we pass your email and a user reference to our payment partner to create your subscription.
Your Control and Data Rights
You have complete control over your data. Here’s how:
Deleting a File: Using the "Delete" button on a recording will permanently and irreversibly delete the video file from our server and remove it from your account.
Account Control: You can log out at any time, and request account deletion by contacting us. Your recordings are only accessible when you are logged in.
Secure Links: "Secure Links" are temporary and expire after a short period (1 hour). They are ideal for private, one-time sharing.
Third-Party Services
We use trusted third-party services to operate GrabScreen:
Lemon Squeezy: Our payment processing partner for GrabScreen Pro subscriptions.
OpenAI: Used to provide the AI Power-Up features (transcription, summarization).
Google AdSense: Used to display relevant advertisements to support our free tier.
